Domain removal and auto renewal Policy

Domains are registered for a specific period of time and can be renewed.

We will notify our clients about the ending date of their domain registration via email. A notification email will be sent to the domain's owner several times before the prepaid period ends and one time after the domain's expiration.

We will notify the clients 30, 14, 7 days and each following day prior to domain’s expiration, as well as one time within 10 days after domain’s expiration. The notification letter will include instructions about the domain's renewal. If the client won’t renew the domain before its expiration date and in the absence of extenuating circumstances, the domain must be deleted any time within 45 days after the expiration date.

After the ending date of the domain registration the registrar may renew a domain name (with or without the consent of the registrant) if there are extenuating circumstances, namely UDRP action, valid court order, failure of a Registrar's renewal process (which does not include failure of a registrant to respond), the domain name being used by a nameserver that provides DNS service to third-parties (additional time may be required to migrate the records managed by the nameserver), the registrant being subject to bankruptcy proceedings, payment dispute (where a registrant claims to have paid for a renewal, or a discrepancy in the amount paid), billing dispute (where a registrant disputes the amount on a bill), domain name being subject to litigation in a court of competent jurisdiction, or other circumstance as approved specifically by ICANN.

If the client has activated the "auto renewal" option, the domain will be renewed for one year within 30 days before the prepaid period ends, considering there are enough funds on the client's balance. We tend to preserve our clients from accidental domain removal, and thus we may, but aren’t obliged to, offer an AutoRenew Grace Period after the domain’s renewal time expires.

The AutoRenew Grace Period, if granted, starts the next day after the domain's expiration date. At the moment we are trying to offer a grace period that lasts 30 days after the domain expiration date. During this time, clients can renew their domains. The grace period is not guaranteed and can be changed or terminated at any time without notification. Thus, to avoid domain cancellation, every client who wants to renew the domain should do that before it expires.

In case the domain is not renewed during the AutoRenew Grace Period, we will be forced to cancel domain registration. However, domain registrars may offer a service of restoring a client's deleted domain. In such cases, in our turn, we can, but are not obliged to, offer our clients the possibility of restoring the deleted domain. The Redemption Grace Period (RGP) is not guaranteed or mandatory. At the moment, domain registrars provide restoring services for domains that were deleted no longer than 30 days. If there’s a technical possibility of restoring the domain name, the cost of such service is $100 plus the cost of one-year domain renewal according to current tariffs.

If the domain is not restored during the Redemption Grace Period (RGP), it will go to "Pending Delete" mode for 5 more days. After 5 days, the domain and all the registration data assigned to it will be deleted, and it will once again become available for registration.

If the domain name is a subject of a dispute according to the Uniform Domain Name Dispute Resolution Policy (UDRP) and the registered period can expire or the domain name may be deleted while the dispute continues, its owner can renew or restore the domain name; it will receive Registrar HOLD or Registrar LOCK status, the WHOIS contact information for the registrant will be removed, and the WHOIS entry will indicate that the name is subject to dispute. If the dispute ends or the arbitrator decides against the initiating party, the domain will be deleted within the timeframe stipulated by the regulations of the relevant authority.